... , and a passion for ensuring customers achieve their desired outcomes with our products and services. As the Customer Success Director, you will directly manage MicroStrategys customer accounts in the region. You ...
... -WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment ... of high quality, consistent customer service and commercial awarenessExperience of contract ...
... and pursue potential ServiceNow Expert Services opportunities at a customer, within and outside of the ... , assumptions, and risk management. Gain customer approval of the SoW scope and services description through multiple walk-throughs. ...
... to drive License Agreements, expert services and customer success. This will also require ... ServiceNow landscape, with focus on customer success and services · Background in consulting is required. · ...
... issues to internal and external customers (in alignment with Sales Customer service) Produce and distribute customer centric KPI-pack and provide ... reports biannually Key Relationships: Cluster Customer Service, Sales and Finance Other Supply ...
... through the implementation of ServiceNow’s Customer Service Management (CSM) and Field Service Management (FSM) solutions . This role ... Industry: Retail or Manufacturing Domains: Customer Service, Field Service Management, Sales Order Management (SOM), ...
... Together with Roman, our Director of Customer Support, you are responsible for the continuous training and development of the Customer Success team You identify opportunities ... experience in directly influencing customer health and retention metrics and ...
... ensure smooth onboarding and ongoing customer success.Provide feedback and insights from customers to the implementation team to improve service delivery.Assist in the development ...
... ensure smooth onboarding and ongoing customer success. Provide feedback and insights from customers to the implementation team to improve service delivery. Assist in the development ...
... the trusted adviser to our customers and ensure customer satisfaction. You are working with the customer in safeguarding and optimization of their investments into SAP Fioneer services and support. You will be ...