... and were looking for a Customer Service Representative to join our dynamic ... team, and help shape our customer service operations. The Customer Service position is remote and starts ... Tech-savvy and experience in customer service for a B2B SaaS . Requirements ...
... Cape Town team for German customer service, your expertise will be invaluable ... our key partner in scaling customer service delivery by: Expanding our reach: ... interview with Hiring Manager + CX Director - 60 mins Array
... for re-use by the service development groups, to further improve the service concepts and service content Maintain a strong network within SAP Customer Services & Delivery as well as SAP ...
... enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of ...
... efficiency and effectiveness of the Customer Care programme. Analyse customer service metrics and prepare reports to ... a relevant field (e.g. customer service management, business administration, management, marketing). ...
... a high performing team (professional services, sales, CSM, or Account Management) Be able to travel up to 40% of the time to customer meetings or remote offices We ...
... needed to meet customer and LM leadership expectations. Heres ... accounts by understanding your customers monitoring strategy and needsWork with LogicMonitors Solution Architects to determine appropriate services products for deployments and maintenanceWork ...
... seamless adoption of products or services.Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions ...
... efficiency and effectiveness of the Customer Care programme. Analyse customer service metrics and prepare reports to ... a relevant field (e.g. customer service management, business administration, management, marketing). ...
... will be to ensure our customers are empowered to succeed with ... new mid-market enterprise customers (40%) Lead onboarding sessions to ensure customers can build workflows and integrate ... track key metrics, analyze customer behavior, and provide insights to ...