Senior Technical Support Manager (Product Support)
... + years in customer support or service delivery roles, ideally within SaaS or technology industries. Proven track record in managing a technical support team, with a strong ...
... + years in customer support or service delivery roles, ideally within SaaS or technology industries. Proven track record in managing a technical support team, with a strong ...
... incident resolution and customer service assurance. Job Summary Packet & SDN Network Engineers provide 24 7 first and second level technical support to customers globally. This ... customers bespoke networks and services. Providing a professional interface to ...
... Support Engineer regarding ongoing service casesEscalate cases to the Technical Manager or Service Manager as required and provide detailed service case informationPromote the company’s service offerings, such as service contracts and maintenance programs ...
... are satisfied with the service. You will also be responsible ... , safety guidelines and technical aspects of storage systems and ... experience in customer care, service strategy development, and technical support. · Excellent project management skills ...
... digitalen Transformation in der Financial Services Industrie, wie z.B. Finance ... uns lernst du die Financial Services Industrie in all ihren Facetten ... hast Interesse an der Financial Services Branche und verfügst idealerweise über ...
Director Client Service (mensch) Director Client Service (mensch) Vollzeit | Düsseldorf | Mit Leitungsfunktion ... basiert. Dein Job im Client Service Du entwickelst einzigartige Kommunikationsmaßnahmen für ...
... includes the definition of technical solutions, in compliance with Customer ... time expectationsPreparation of technical documentation for Customer and specifications ... of all materials and services and production of the technical content to be submitted to ...
... privacy and security requirements into technical measures that can be implemented ... METRO AG. Acting as the technical interface between Data Protection Officers ... are effectively translated into technical measures. Qualifications Educational Background: A ...
... leading pre-sales or professional services teams , alternatively leading functional teams ... internally and externally (Enterprise Architects, Technical Architects, Offering Managers, (Senior) Directors, VP’s, and CXO’s) Ability to ...
... Entwicklung der Kunden Durchführung von Service-Präsentationen Durchführung von Workshops Was ... Fundierte Erfahrung im Bereich Customer Service Erfahrung im Bereich Managed Service ITIL, Maintenance im IT UC- ...