... Client Managers and pre-sales services-type architects and post the ... to drive right outcomes for services opportunities to closure.As a ... base of NTT Ltd.’s services solutions within a services practice by sharing best practices ...
... the workforce (call or service) center by monitoring activities on ... wide range of IT services and solutions to clients around ... due diligences to ensure services are scoped correctly, risks are ... models for the Managed Services engineers to ensure that the ...
... workforce (call or service) center by monitoring activities on ... requirements of the service contractResponsible for planning and executing the delivery of services that NTT is contractually bound ... define and catalogue service offerings and present these to ...
... the NTT MS service delivery capabilitiesService Transition:Understand Customer ... for the service model documentation, which may include:Identify current services issues with the incumbent service providerDefine the service aspects that need to be ...
... of Digital Workplace solutions and services, enabling our organisation to effectively ... Teams and other cloud-based services Excellent leadership, communication and interpersonal ... the ITIL framework and IT Service Management best practices Strong analytical ...
... des Kunden alle benötigten IT-Services beziehen können, die sie für ... zu nutzen, um einen stabilen Service sicherzustellen.Du bist verantwortlich für ... der Infrastruktur, Betriebssystemen, Netzwerken, Cloud-Services, IAM, Security•Erfahrungen mit den ...
... des Kunden alle benötigten IT-Services beziehen können, die sie für ... zu nutzen, um einen stabilen Service sicherzustellen.Du bist verantwortlich für ... der Infrastruktur, Betriebssystemen, Netzwerken, Cloud-Services, IAM, Security•Erfahrungen mit den ...
... the delivery modelRun the managed services operations in alignment with the service management service operations (SMSO) process, delivering promised ... direct reportsReview training requirements for service operations teamsEngage with clients for ...
... or calls logged at the service deskEnsure all incidents which are ... in the current processes, procedures, services and provide recommendations for improvementMonitor ... gained in call centre managed services services delivery environment within a medium ...
... . While tech-savvy, the Service Manager (m f d) is ... teams. Specifically, the IT Service Manager Cloud & Data Center (m ... 5 years of experience with service management of Cloud & Data Center services, Cloud Services (IaaS, PaaS, SaaS), Microsoft Azure, ...