... obtaining sign-off from technical, service, and costing stakeholders.Service design of solutions for the ... to the delivery of the service over the contract termCreate and ... :Working knowledge of Managed Services service and delivery models, including cloud, ...
... obtaining sign-off from technical, service, and costing stakeholders.Service design of solutions for the ... global offering leads, and Managed Services community can evolve strategies and ... to the delivery of the service over the contract termCreate and ...
... workforce (call or service) center by monitoring activities on ... requirements of the service contractResponsible for planning and executing the delivery of services that NTT is contractually bound ... define and catalogue service offerings and present these to ...
... of Digital Workplace solutions and services, enabling our organisation to effectively ... Teams and other cloud-based services Excellent leadership, communication and interpersonal ... the ITIL framework and IT Service Management best practices Strong analytical ...
... representative for one or more services within the business application domain ... understanding of the business application services under management, including their components, ... best practices in business application service delivery, with a focus on ...
... representative for one or more services within the business application domain ... understanding of the business application services under management, including their components, ... best practices in business application service delivery, with a focus on ...
... or calls logged at the service deskEnsure all incidents which are ... in the current processes, procedures, services and provide recommendations for improvementMonitor ... gained in call centre managed services services delivery environment within a medium ...
... . While tech-savvy, the Service Manager (m f d) is ... teams. Specifically, the IT Service Manager Cloud & Data Center (m ... 5 years of experience with service management of Cloud & Data Center services, Cloud Services (IaaS, PaaS, SaaS), Microsoft Azure, ...
... of Digital Workplace solutions and services, enabling our organisation to effectively ... Teams and other cloud-based services Excellent leadership, communication and interpersonal ... the ITIL framework and IT Service Management best practices Strong analytical ...
... representative for one or more services within the business application domain ... understanding of the business application services under management, including their components, ... best practices in business application service delivery, with a focus on ...