Principal Technical Consultant - Customer Workflows (Retail & Public Sector Digital Services)
... consultants on best practices in technical design and customer service management workflows. Pre-Sales Support ...
... consultants on best practices in technical design and customer service management workflows. Pre-Sales Support ...
... with other representatives of GTT who will be active within their account(s). Specifically, a strong collaborative partnership with the Sales, Support, Services and Product teams will be key to this role. You are the voice of the customer within ...
... 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year. ...
... a minimum of 3 years technical experience and or relative customer service experience required, Excellent written and ...
... ServiceNow Expert Services opportunities at a customer, within and outside of the ... : Drive Expert Services sales by establishing trusted advisor relationships with customers. Provide technical thought leadership to customers in partnership with the SAE ...
... cross-selling additional products or services to existing customers. Develop and implement strategies to reduce churn and increase customer lifetime value. Customer Advocacy Promote customer advocacy and gather customer testimonials, case studies, and ...
... company size, products, features, and services have doubled and we have ... support to help them succeed. Customer Support and Technical Expertise - Offer responsive, knowledgeable support ...
... to drive License Agreements, expert services and customer success. This will also require ... implementation into enterprise applications · A technical degree or technical pedigree · Must be open to ...
... :If you are passionate about technical consulting and technical customer interactions from a professional services perspective and eager to help ...
... 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year. ...