... efficiency and effectiveness of the Customer Care programme. Analyse customer service metrics and prepare reports to ... a relevant field (e.g. customer service management, business administration, management, marketing). ...
... needed to meet customer and LM leadership expectations. Heres ... accounts by understanding your customers monitoring strategy and needsWork with LogicMonitors Solution Architects to determine appropriate services products for deployments and maintenanceWork ...
... seamless adoption of products or services.Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions ...
... of experience in leading operational customer service teams (either at a provider or in-house) - experience in financial services a big plus. Inspiring leader ... the everyday life of a customer service agent is an advantage. Hybrid ...
... efficiency and effectiveness of the Customer Care programme. Analyse customer service metrics and prepare reports to ... a relevant field (e.g. customer service management, business administration, management, marketing). ...
... will be to ensure our customers are empowered to succeed with ... new mid-market enterprise customers (40%) Lead onboarding sessions to ensure customers can build workflows and integrate ... track key metrics, analyze customer behavior, and provide insights to ...
... and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services Inspire people to do the ...
... Cape Town team for German customer service, your expertise will be invaluable ... our key partner in scaling customer service delivery by: Expanding our reach: ... German operations with our core customer service model as these markets grow. ...
... with our integration and service partners, ZONTAL supports our customers globally, in any country and ... and solutions in the customer’s production environment. Be intimately aware of customer SLAs related to services and support domains and utilize ...
... COME WITH previous experience in customer service, ideally in the back-office ...