... -WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment ... of high quality, consistent customer service and commercial awarenessExperience of contract ...
... and pursue potential ServiceNow Expert Services opportunities at a customer, within and outside of the ... , assumptions, and risk management. Gain customer approval of the SoW scope and services description through multiple walk-throughs. ...
... to drive License Agreements, expert services and customer success. This will also require ... ServiceNow landscape, with focus on customer success and services · Background in consulting is required. · ...
... with Senior Staff at the Customer e.g., Regional Global Logistics Transportation Directors. * Manage customer specific problem solving, retention and service improvement activities, in close cooperation ...
... of the contract of the Director of the International Tracing Service (Arolsen Archives). More specifically: The Director shall receive for their services an annual salary of comparable ...
... with Senior Staff at the Customer e.g., Regional Global Logistics Transportation Directors. * Manage customer specific problem solving, retention and service improvement activities, in close cooperation ...
... issues to internal and external customers (in alignment with Sales Customer service) Produce and distribute customer centric KPI-pack and provide ... reports biannually Key Relationships: Cluster Customer Service, Sales and Finance Other Supply ...
... through the implementation of ServiceNow’s Customer Service Management (CSM) and Field Service Management (FSM) solutions . This role ... . Industry: Retail or Manufacturing Domains: Customer Service, Field Service, Procure to Pay or Order ...
... , contributing to best practices for customer service and internal processes. Reporting & Data Management: Monitor customer interactions and trends, providing regular ...
... Together with Roman, our Director of Customer Support, you are responsible for the continuous training and development of the Customer Success team You identify opportunities ... experience in directly influencing customer health and retention metrics and ...