... and commercial roles such as Account Managers, Account Executives, and CSMs, to onboard, consult and grow customers of Hygraph. You will also ... , solution enterprise architecture, technical customer success, sales engineering, engineering management, and ...
... to join our journey of success. Currently, we are seeking a Berlin based highly motivated and talented: Customer Success Manager (f m d) – Fluent French ...
... also leading and mentoring our Customer Success team. Your leadership and insights ... Engineering. Lead and coach the Customer Success team, fostering a culture of ...
... and nurture a team of customer care professionals, fostering their growth and success. Develop customer support processes and standard operating ...
... promptly escalate issues to team manager when appropriate.Communicate and interact professionally with sales, product, engineers, customer support, customer success and commercial operations team members. ...
... promptly escalate issues to team manager when appropriate.Communicate and interact professionally with sales, product, engineers, customer support, customer success and commercial operations team members. ...
... passionate and dedicated Customer Success Manager (CSM) to lead our Customer Success Advocates (CSA) team in achieving operational excellence and ensuring total customer satisfaction. Position Overview: As the Customer Success Manager (CSM) your primary ...
... background in customer success, excellent communication skills, and experience ... metrics related to customer success and retention YOUR PROFILEProven experience in customer success, account management, or customer retention, preferably in a subscription- ...
... prospects. In partnership with assigned Account Executive and Solution Consultant, present our Customer Workflows offering directly to prospects, customers, partners and at industry events and seminars Articulate customer success strategies to the field to ...
... Our sales roles include: Strategic Account Managers: Focused on winning our largest new opportunities with global technology leaders and year-over-year growth of strategic customer relationships. Customer Success - Manage relationships with small to ...