... design, and project management skills to be part of ... Team Drive enablement, change management, standardization, and process documentation in Customer Success Become the go-to ... for enterprise architecture management (EAM), driving the modernization of ...
... and supporting corrective actions Lifecycle Management: Manage the end-to-end commercial lifecycle of TV propositions, ensuring they meet customer needs and business objectives. Continuously ...
... products under development. Supplier Management * Develop and manage supplier partnerships to drive performance delivery, risk mitigation, and value through supplier enabled innovation. * Cultivate and use strategic relationships with key business partners ...
... knowledge repository updatedManage relationships with customers and prospects on decision making C-level to establish viable business relationship by e.g. including regular ... , and Service Lifecycle Management.Excellent interpersonal, problem-solving, and ...
... IT landscape; Develop and maintain relationships as trust advisor with customers at top level, being the ... , ERP systems (SAP preferred), project management and technical leadership experience. Knowledge ...
... IT landscape; Develop and maintain relationships as trust advisor with customers at top level, being the ... , ERP systems (SAP preferred), project management and technical leadership experience. Knowledge ...
... past 12 months. For existing customer management: Customers within their region will be ... Building and maintaining long-term customer relationships through professional communication Occasional team ...
... Kunden mit innovativen Ansätzen zu Customer Experience und treibe Go-to- ... den Themenfeldern wie z.B. Customer Experience Management, Digital Marketing, Behavioral Science, Customer Journey Analyse oder Kundenkontaktstrategie aus. ...
... -Kucher Engine team as (Senior)Customer Success and Support Manager.Simon- ... key numbers and trends to management. About you: You have a ... years of professional experience in customer success or support organizations in ...
... incident tickets, to fulfil standardized customer requests and to manage change requests on a proper wayWith problem management process, you will ensure the ... have knowledge of IT-Service-Management-frameworks (for e.g. ITIL) ...