Customer Service Specialist
... least 2 years experienced in customer support or customer service activities with a regional ...
... least 2 years experienced in customer support or customer service activities with a regional ...
... Commercial Solution Areas and Support Services that power the Microsoft Cloud. We work closely with other Microsoft teams and partners, especially Customer Success, Marketing, and the Specialist ... and engage prioritized customers. You will be required to ...
... involves setting strategic direction, optimizing support processes, and driving continuous improvement in customer support to meet service level targets and enhance customer satisfaction. Your responsibilities Team Leadership: ...
... : Liaison with different teams within Customer Engagement Support (CES) Operations Support of our proactive Customer Engagement activities Editing and publishing ...
... ensuring a high level of customer satisfaction. This role involves responding to customer support inquiries, handling all communication with customers in regarding to these inquiries, ...
... projects or troubleshooting sessions with customers as needed Work closely with the support and solutions engineering team to ...
... for decision making in the support of improving service quality to our customers via customer services, and to strengthen our ...
... the resolution of project and customer issues. Plan, manage and test customer releases. Provide first-line technical customer support, analyze and solve customer issues using customer and reference hardware. Act as ...
... reducing manual efforts Collaborate and Support customer service improvements as outcome of customer feedback, with the ECS Customer Service Catalog Management team What ...
... cloud offerings, processes throughout the customer lifecycle and professional customer management practices. You will support and learn from experienced CDMs ...