Customer Experience Manager
... cross-sell additional products or services based on customer needs and usage patterns. Monitor customer health metrics and engagement levels ...
... cross-sell additional products or services based on customer needs and usage patterns. Monitor customer health metrics and engagement levels ...
... Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives ...
... to meet departmental goals and customer needs. What You Bring Bachelor’s ... a plus. Advanced certifications in customer success, project management, or related ...
... own performance Utilize customer service systems and tools (SAP & Service Cloud), driving efficiencies and providing ... , enhance efficiences & improve customer satisfaction YOUR SKILLS Previous customer service experience, preferably gained from within ...
... ? YOUR ROLE Accountable for customer facing activities customer experience, acting as SPOC for customer, adopting customer centric mindsetRun OTC and Customer Service Management, focusing mainly on customer interaction related activities (in outbound ...
... ? YOUR ROLE Accountable for customer facing activities customer experience, acting as SPOC for customer, adopting customer centric mindsetRun OTC and Customer Service Management, focusing mainly on customer interaction related activities (in outbound ...
... interface with Sales (capital and Services), Backoffice, Innovation, Automation, Digital and Operations teams. Attend customer meetings and travel to sites ...
... local Ardo sites).As a customer service officer, you work in the ... role is to: Guard the customer service “order to cash” process, in ...
... , fast-moving company in a customer service, inside sales or sales support ... with your colleaguesYou coach your customer service and sales support colleagues in ...
... relevant professional experience concerning technical customer service and or as a service technician (m f d) or university degree as technician (m f d) or comparableService ...